Customer Support Executive

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

Responsibilities:

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Creating policies and procedures.

Planning the training and standardization of service delivery.

Possessing excellent product knowledge to enhance customer support.

• Experience

  0 - 1 Years

• No. of Openings

  1

• Education

  Diploma

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home