Customer Support Executive

Blacklight Games

0 - 1 Years
3 Openings
Not Disclosed
Face-to-Face interview
Noida

Key Skills

Customer Care Customer Support CSE Chat Support Customer Support Executive

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Job Description

job description

requirements:

➡ very good communication skills- written as well as verbal. preferably english

& hindi both.

➡ should be interested in b2c products

➡ should be able to empathise with users.

➡ must have basic knowledge about mobile technology.

➡ must enjoy playing games

➡ good computer skills are must

roles & responsibilities:

➡ understanding, solving and replying to the player's queries on email, play

store reviews, or any other medium.

➡ should become the voice of customer to the product team

➡ gathering deep knowledge of our games and keeping yourself updated about

new features released.

➡ communicating player's issues with the product and tech team regularly and

clearly to get them resolved.