Sagility

Hosapalaya, Bangalore

US international voice process- it will be a B2B call operations between you and the Doctors in USA. The calls will be about Insurance policies and further into Health related topics.

Qualification: Graduates (No Engineering & Tech Graduates, No Masters Degree)Experience: Fresher/0 12 MonthsShifts & Weekly Offs: Rotational Night Shifts with 2 days Saturday Sunday Fixed off in a weekTransport: Transport both Pick-up as well as Drop facilityJob title: AssociateLocation: Bangalore Objective and responsibilityPosition summary:The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and Responsibilities: Understand the basic professional standards and established procedures, policies before taking action and making decisions Processing claims and handling calls, as per the process guidelines Adhering to the service level and understanding Quality & Auditing parameters Assume responsibility for work and coordinating efforts Meeting assigned productivity goals Adhere to attendance and punctuality norms Acquiring knowledge & skills of related areas of the process Interpersonal relationship at work with peers, supervisors and should not have any recorded

Hiring For International Voice ProcessUS Healthcare5days of WorkingSat n Sun Fixed Off