Petbacker India Pvt Ltd

Ambawadi, Ahmedabad

Address the queries and complaints of clients using the companys portal.Effective communication both written and verbal, is essential for chat support executives to convey information clearly and provide accurate assistance to customers.Managing disputes to developing plans to enhance the client experience generally and promote loyaltyResponding to customer inquiries within company hoursCollecting and analyzing customer feedbackWillingness to learn about products, services, and company policies to provide accurate information to customers.Willing to commit to taking turns working rotating shifts which includes weekends and public holidaysDesired Candidate ProfileProblem-solving skillsClear communication skillsAbility to use positive languageCan speak and write in EnglishWillingness to learnPerks and BenefitsPressure free environmentChance to work with an international level startup