Customer Support Associate

  • icon job experience 0 - 1 Years
  • icon job opening 1 Openings
  • icon salary Rs.1.0 - 2.0 Lakh/Yr
  • icon job location Gurugram

Key Skills

Customer Associate Customer Support

Job Description

Customer Service Responsibilities list:

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Requirements and skills

Proven customer support experience or experience as a Client Service Representative

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

High school diploma

Fresher's can also apply

Experience : 0 - 1 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Customer Support Associate

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India

About Rentit4me

Rentit4me is a one-stop solution for all your renting needs pan India. Whether its an extra set of festive, or a one-time use trekking equipment for your upcoming trip up North, or a guitar for your impromptu performance at a friend's wedding, and for every other thing on the planet that you dont want to spend a bomb on. You say it and we rent it. And if you think you are on the other side of the table with ample things stored in your garage, then we have something for you too. You can also partner with us to rent out your extras, hassle-free.


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