Customer Success Manager (part time, open for dual employmet too)

Amfyn

Hire, train and guide Customer Success Advisors(CSA) to meet expected goals.

Set monthly CSA goals and measure results vs. goals.

Build and maintain strong customer relationship by providing excellent customer service.

Identify performance improvement areas and provide recommendations.

Communicate CSA performance levels including areas of concern to management.

Develop action plans for improving CSA performance.

Follow all company and safety guidelines and policies.

Develop business improvement initiatives based on current market trends and competitors.

Manage CSA's to achieve company goals and objectives.

Experience in team handling at Insurance industry will be an added advantage.

Current Agency team managers from Insurance industry are still permitted to work a second part-time job with us.

Experience : 1 - 7 Years

No. of Openings : 10

Education : Any Bachelor Degree

Role : Customer Success Manager

Industry Type : Export - Import / Trading

Gender : [ Male / Female ]

Job Country : India