Customer Success Executive

• Being the main point of contact between the company and a number of named accounts

• Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live support

• Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base

• Gauge customers’ levels of engagement with the company and provide feedback to the other teams regarding product and service improvements

• Collaborate closely with team members to support renewals and expansion opportunities

What we're looking for :

• Prefer undergraduates, graduates or postgraduates

• Comfort in a startup environment we move quickly and wear many hats in a dynamic environment

• 0-2 years experience in Customer Success, Relationship Management, Account Management, or similar role

• Good communication skills, and comfortable to speak in English and Hindi

• Experience

  0 - 1 Years

• No. of Openings

  3

• Education

  Graduate (B.A, B.B.A, B.C.A, B.Com, B.Ed)

• Role

  Customer Success Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office