Hiring For B.E Freshers - Customer Success Executive

Sales and Customer Success Executive Location: Akshar Business Park, Turbhe, Navi Mumbai

Job Summary We are seeking a motivated and customer-focused Sales and Customer Success Executive to join our team. The ideal candidate will be responsible for driving sales growth, building strong client relationships, ensuring customer satisfaction, and supporting customers throughout their journey with our products and services. Key Responsibilities Sales  Identify and engage potential customers through calls, emails, and meetings.  Understand customer requirements and recommend suitable products or services.  Generate and qualify leads to achieve sales targets.  Convert qualified prospects into scheduled product demos and successfully nurture them into trial accounts.  Follow up with demo and trial users to drive product adoption and maximize conversion to paid customers.  Prepare proposals, quotations, and presentations for clients.  Negotiate and close sales opportunities eAectively.  Maintain accurate records of sales activities and customer interactions in HubSpot. Customer Success  Onboard new customers and guide them through product adoption.  Build long-term relationships with customers to improve retention and loyalty.  Act as the primary point of contact for customer queries and concerns.  Monitor customer satisfaction and proactively address issues.  Coordinate with internal teams to ensure timely resolution of customer requests.  Identify upselling and cross-selling opportunities within existing accounts. Requirements  1-3 years of experience in sales, customer success, account management, or customer support.  Excellent communication and interpersonal skills.  Strong problem-solving and negotiation abilities.  Ability to manage multiple customer accounts simultaneously.  Proficiency in MS OAice and CRM tools.  Goal-oriented with a customer-first mindset. Preferred Skills  Experience in B2B sales, SaaS sales, or customer success roles.  Strong presentation and relationship-building skills.  Ability to work in a fast-paced environment.  Experience managing sales pipelines and customer journeys through a CRM platform. Benefits  Competitive salary.  Career growth and learning opportunities.  Collaborative and supportive work environment.  Convenient office location at Akshar Business Park, Turbhe, Navi Mumbai.

• Experience

  0 - 2 Years

• No. of Openings

  3

• Education

  Graduate (B.Tech/B.E, Professional Degree, Certificate/Diploma/Others)

• Role

  Customer Success Executive

• Industry Type

  Software Product

• Gender

  [ Male / Female ]

• Age Limit

  25 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Uffizio Telematics 3rd floor, Wing: Z2, Akshar Business park, Unit No:3094, Sector 25, Vashi, Navi Mumbai, Maharashtra - 400703