Customer Service Representative

Sunshine Manpower Solution And Services

CSR- Customer Service Representative

Job description / KRAs:

Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures

Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice

Responsible for collecting field level data as required

Responsible for identifying customer needs and closing sales calls to achieve territory targets

Ability to drive market creation initiatives under the guidance of company account manager

Responsible for maintaining effective distribution management

Education:

Minimum qualification: Graduation (science, pharmacy background preferred)

Required experience:

2-3 years post-graduation; experience in sales/marketing & in the healthcare and surgical industry preferred

Mandatory skills:

Self motivated

Good Communication Skills

Core Selling Skills

Good Customer Relationship Management Skills

Desired skills:

Basic internet skills

Ready to work in an Operating Theatre environment

Exposure to healthcare business

Should be willing to learn clinical aspects of company products & their applications in various surgeries

Experience : 2 - 4 Years

No. of Openings : 2

Education : B.Sc

Role : Customer Service Representative

Industry Type : Hospitals / Medical / Healthcare Equipments

Gender : Male

Job Country : India