we are looking for passionate people with strong english speaking and writing skills. in your initial interviews, there will be an emphasis on the customer service representative role.
job description:
will be taking support calls, emails, and chats
will do data entry tasks such as support ticketing and order fulfillment, etc
requirements/skills:
updated resume with employment dates (months and years)
excellent written and verbal english communication skills
at least a year of work experience as a customer service representative
e-commerce support experience is not required, but definitely a plus
must have (non-negotiable): pc/laptop specs:
cpu: at least i3 or amd equivalent. for mac devices, at least a 2013 model or newer.
ram: 8 gb
operating system (pc): windows 10 or newer, (macos): catalina () or newer
internet: stable ping 80 ms or less, 10 mbps download and 10 mbps upload speeds
preferably a headset with a noise-canceling feature - no background noises
a decent webcam
schedule: this will vary, but the majority of our team members work in est or pst timezone (eastern or pacific standard time) and a few au and uk time zones.
job location: remote/permanent work from home