Go2 Impact

PhiladelphiaPhilippines

We are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. Job Description:Will be taking support calls, emails, and chatsWill do data entry tasks such as support ticketing and order fulfillment, etcRequirements/Skills:Updated resume with employment dates (Months and Years)Excellent written and verbal English communication skillsAt least a year of work experience as a Customer Service RepresentativeE-commerce support experience is not required, but definitely a plusMUST HAVE (Non-negotiable): PC/Laptop specs:CPU: At least i3 or AMD equivalent. For Mac devices, at least a 2013 model or newer.RAM: 8 GBOperating System (PC): Windows 10 or newer, (macOS): Catalina (10.15) or newerInternet: Stable ping 80 ms or less, 10 Mbps download and 10 Mbps upload speedsPreferably a headset with a noise-canceling feature - No background noisesA decent webcamSchedule: This will vary, but the majority of our team members work in EST or PST timezone (Eastern or Pacific Standard Time) and a few AU and UK time zones.Job Location: Remote/Permanent work from home