Customer Service Officer

Qualifications and SkillsBachelor's degree in business or a related field1 to 3 years of experience in sales coordination or a similar roleExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in MS Office, including Excel and PowerPointExperience with CRM software is preferredAbility to work independently and collaborate effectively within a teamAttention to detail and a commitment to delivering high-quality workAbility to prioritize tasks and meet deadlineRoles and ResponsibilitiesSupport the sales head in managing accounts and take feedbacksCoordinate with customers to understand their requirements and provide them with product information and solve their queriesPrepare reports viz.. sales report, customer feedback etc..Assist in the preparation of sales presentations and proposalsCoordinate with internal departments to ensure timely delivery of products and resolve customer issuesMaintain accurate records of sales activity and customer interactions in the CRM systemMonitor and track sales goals and provide regular updates to the sales team and management

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Customer Service Officer

• Industry Type

  Printing / Publishing / Packaging

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office