Inbound calling for customer service.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and
interactive Communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints; provide appropriate solutions and alternatives within
the time limits follow up to ensure resolution.
Keep records of customer interactions, process customer accounts.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Experience
0 - 3 Years
No. of Openings
27
Education
Graduate (B.A, B.Arch, B.B.A, B.C.A, B.Com, BDS, B.Tech/B.E, B.Pharma, B.Sc, BVSC)
Role
Customer Service Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office