BPO/customer Service/technical Support

Black & White Business Solutions

• ensuring low down time for production desktops.

• preventive / corrective maintenance of all the desktops.

• managing and maintaining operating system endpoint protection at desktop level, microsoft issues.

• responsible for backups and restore of critical data according to users request.

• responsible for 1st level troubleshooting in servers and hardware/ operating system / network related issues.

• ensuring encryption in all laptop users for data security, and efs backup

• managing and updating windows patches for desktops and laptops.

• ups monitoring

• providing mobile devices support (microsoft active sync) for corporate users

• managing and maintaining projectors for meeting and conference purpose.

• providing support for voice communications

• deploying, managing and configuring network printer.

• interacting with vendors for hardware & software support

• ensuring low down time for production desktops.

• preventive / corrective maintenance of all the desktops

• managing and maintaining symantec endpoint protection at desktop level

• responsible for backups and restore of critical data according to users request

• responsible for 1st level troubleshooting in servers and network related issues.

• Experience

  1 - 3 Years

• No. of Openings

  50

• Education

  B.B.A, B.C.A, B.Com, B.Ed, B.Sc, Diploma

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office