Customer Service Executive (Female Candidates Only)

Client Relations Executive

Adirekha Ayurveda Pvt Ltd. is a leading organisation in the field of Ayurvedic healthcare.

Through a harmonious blend of Ayurvedic food, daily routines, rejuvenating body

treatments, Panchakarma therapies, and yoga, we provide holistic healing solutions. With

patients from over 61 countries, we have built a global reputation for expertise in managing

chronic diseases and providing customised treatments for various health conditions and also

providing high-quality Ayurvedic products to our patients.

As a Client Relations Executive, you will be responsible for managing client interactions,

addressing inquiries promptly, and sharing comprehensive product price details. The ideal

candidate will have excellent communication skills, a customer-centric approach, and a

strong understanding of Ayurvedic products and their benefits.

Job Title - Client Relations Executive

Years of Experience - 2+ years

Work Location - Trivandrum

Compensation - Best in the industry

Job Responsibilities-

— Respond promptly to client inquiries received through social media platforms and other

communication channels.

— Provide detailed information about Ayurvedic products, including pricing, ingredients, usage

instructions, and potential benefits.

— Manage and track customer orders from placement to delivery, ensuring accurate and timely

shipment details.

— Resolve any issues related to order delays, damaged products, or missing items, ensuring

customer satisfaction.

— Establish strong and positive relationships with customers, fostering loyalty and repeat

business.

— Provide personalized assistance to clients by understanding their specific needs and

recommending appropriate Ayurvedic products.

— Maintain a database of client interactions, preferences, and feedback for future reference and

improved service.

— Ensure a high level of customer satisfaction by promptly addressing concerns, resolving

issues, and exceeding expectations.

Job Requirements-

— Proven experience i

• Experience

  1 - 2 Years

• No. of Openings

  1

• Education

  Graduate (B.A)

• Role

  Customer Service Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kodunganoor, Kulasekharam, Vattiyoorkavu