Adirekha Ayurveda Pvt. Ltd.

Thiruvananthapuram, Kerala

Client Relations ExecutiveAdirekha Ayurveda Pvt Ltd. is a leading organisation in the field of Ayurvedic healthcare.Through a harmonious blend of Ayurvedic food, daily routines, rejuvenating bodytreatments, Panchakarma therapies, and yoga, we provide holistic healing solutions. Withpatients from over 61 countries, we have built a global reputation for expertise in managingchronic diseases and providing customised treatments for various health conditions and alsoproviding high-quality Ayurvedic products to our patients.As a Client Relations Executive, you will be responsible for managing client interactions,addressing inquiries promptly, and sharing comprehensive product price details. The idealcandidate will have excellent communication skills, a customer-centric approach, and astrong understanding of Ayurvedic products and their benefits.Job Title - Client Relations ExecutiveYears of Experience - 2+ yearsWork Location - TrivandrumCompensation - Best in the industryJob Responsibilities- Respond promptly to client inquiries received through social media platforms and othercommunication channels. Provide detailed information about Ayurvedic products, including pricing, ingredients, usageinstructions, and potential benefits. Manage and track customer orders from placement to delivery, ensuring accurate and timelyshipment details. Resolve any issues related to order delays, damaged products, or missing items, ensuringcustomer satisfaction. Establish strong and positive relationships with customers, fostering loyalty and repeatbusiness. Provide personalized assistance to clients by understanding their specific needs andrecommending appropriate Ayurvedic products. Maintain a database of client interactions, preferences, and feedback for future reference andimproved service. Ensure a high level of customer satisfaction by promptly addressing concerns, resolvingissues, and exceeding expectations.Job Requirements- Proven experience i

Position: General Manager - Hospital OperationsJob Summary:The General Manager is responsible for overseeing the hospital's operations, ensuring efficient service delivery, managing staff, and achieving business targets. This role involves strategic planning, operational management, customer service excellence, and team leadership.Key Responsibilities:Oversee all hospital operations, ensuring high patient satisfaction and optimal service delivery.Implement and monitor Standard Operating Procedures (SOPs) for efficiency and consistency.Prepare & Manage budgets, optimize expenses, and maintain the financial health of the hospital.Ensure compliance with company policies and legal standards.Evaluate staff performance, provide constructive feedback, and support professional development.Maintain high levels of customer satisfaction and address complaints promptly.Identify growth opportunities and develop marketing strategies.Oversee financial performance and implement cost-control measures.Ensure the hospital facilities are well-maintained and meet safety standards.Collaborate with senior management on business strategies.Manage employee leave, duty rosters, and ensure staff training.Assist the Director with administrative tasks related to day-to-day operations.Qualifications:Bachelors degree in Business Administration, Management, or a related field (Masters degree preferred).5-7 years of experience in a similar role, preferably in the healthcare industry, wellness centers (e.g., VLCC), or the hotel industry.Strong leadership, communication, and organizational skills.Proficiency in Microsoft Office and relevant business software.Excellent knowledge of Google Suite, with an expectation to support the Director in logistics, travel arrangements, coordination, and report compilation.Location: ThiruvananthapuramContact: hr@adirekhaayurveda.comJob Type: Full-timePay: Starting from 45,000/-