Customer Relationship Manager jobs in Moti Nagar - India Dyechem
Making regular calls to customer for feedback and grievances if any
A proactive approach to problem solving with strong decision making skills
He/she has to deal with existing clients & maintain relationship with the clients
Solving clients complaints & follow-up for payments
Maintaining CRM database and sharing status reports to management
Making reminder calls & emails to individual clients on daily basis
Update Collection Report for management on daily basis with calling remarks
Resolving customer complaints quickly and efficiently.
Expanding the customer base by upselling and cross selling
Monitor relationships with existing customers through CRM systems
Develop and implement marketing techniques that will drive new customers
Set specific marketing strategies to retain customers
Handling the customer queries via email, phone calls and face-to-face.
Updating the existing customers on the on-going projects on regular basis.
Responsible for all documentation, support and feedback information post sales
Preparation of MIS.
Urgent hiring Female for Customer Relationship Manager
SR Expert Services
- 3 - 9 yrs
- Delhi, Vikas Puri
Key Skills : good communication skills, Tally ERP, Customer Relationship Manag...
Rathi Personnel Training And Placement S..
- 2 - 8 yrs
- Delhi, GT Karnal Road, Haryana, Karnal, Panipat, Kurukshetra, Punjab
Key Skills : Good Communication, BPO, Customer Retention Executive, Customer Care...
Customer Relationship Officer
Volene Security Solutions Private Limite..
- 1 - 5 yrs
- Delhi/NCR, Bahadurgarh, Bhiwani, Hisar, Karnal, Panipat, Rewari, Rohtak, Sirsa, Sonipat
Key Skills : Business Relationship Officer, customer service Representative, C...
Career Insights For Your Growth