Customer Relationship Manager

Job Description:-

Manage emails, information, and other communications; answer where possible – highlight and prioritise those that need MD attention

● Plan and maintain MD’s calendar and recurring tasks, arrange appointments, organise and set agendas and action points for all his meetings

● Act as ‘follow-up Manager’ across the Board and Senior Leadership Team to ensure that a wide range of agreed actions are being executed

● Type up notes, emails, presentations and reports; circulate and file information effectively

● Book transport and accommodation as and when required

● Attend Senior Leadership Team meetings, off-site quarterly days and other strategic meetings to take notes and action points

● Manage ISO, H&S and IATF systems including annual audits and accreditations

● Maintain administrative systems, database and server protocols.

● Collaborate effectively with all staff, clients, and suppliers

● Provide good relationship management with the client

● Deliver timely and outstanding client satisfaction

Requirements:-

Female candidate required.

Experienced candidate required .

Excellent Communication skills.

Knowledge of Export documentation Preferable.

Experience in Marketing / Client dealing preferable.

Knowledge of PPT preparation required.

Strong Followup skills.

• Experience

  1 - 7 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Customer Relationship Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office