Customer Relationship Executive

  • icon job experience 4 - 10 Years
  • icon job opening 1 Openings
  • icon salary Not Disclosed
  • icon job location Ahmedabad

Job Description

Position : Relocation Consultant

Location : Ahmedabad

Education Qualification Minimum graduate

Experience - Minimum 4years


Client communication

Reply to clients queries via email /phone in a timely and orderly fashion.

Coordinating with realtors and schools

Prepare program itinerary

Make appointments with various schools, hospitals, clubs, etc for the clients.

Monitor, track and report the entire program until closure to main office and client

Timely follow-up with the clients/vendors on emails/calls

Prepare weekly reports on clients progress

Maintain internal MIS and Trackers

Conduct orientation Program on field and home search

To assist client who wants to move to the new city to help understand & settle down in new city.

Helping client find house through real-estate brokers and sourcing right property for them.

To help them to source right school

To help client to book a hotel if there is hotel requirement to stay in the hotel.

To coordinate with immigration consultant to complete visa related services.

To ensure client company is updated at all time with home search & the settling process of employees.

Act as a point of escalation and resolution of issues that arise on a case-by-case basis

Serve as a single point of accountability for the day-to-day operations - coordinating with IOS team and ensure client satisfaction.

Experience : 4 - 10 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Customer Relationship Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India

About IOS Reocations

IOS Relocations, is a leading corporate relocations solution provider, providing relocation services to individuals and business houses. Since 1994, with a 29-year highly successful track record, originally established its headquarters in India; IOS Relocations has been a prominent player in the relocation industry offering end to end destination and other related relocation services in Dubai, the UAE, and the wider Middle East for the past 18 years. In a strategic move to solidify its market presence, IOS Relocations officially established dual headquarters in Dubai, UAE in 2014. Leveraging its Dubai headquarters, IOS Relocations has successfully serviced clients across the entire Middle East region, earning a reputation for excellence, professionalism, and in-depth knowledge of the destination services market.

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