Customer Relationship Executive (female)

highway delite

Respond promptly to customer inquiries via phone, email, and chat.

Provide accurate and comprehensive information about products and services

Assist customers in resolving issues and concerns.

Investigate and analyze customer issues, identifying root causes and providing appropriate solutions.

Maintain accurate records of customer interactions and transactions.

Document common issues and solutions to contribute to the knowledge base.

Qualification and skills

Education:

Bachelor's degree in business, management, or a related field is preferred.

Skills:

Strong leadership and people management skills.

Ability to motivate and inspire a team to achieve performance goals.

Excellent verbal and written communication skills.

Ability to communicate effectively with team members and external stakeholders.

Strong analytical and problem-solving abilities.

Ability to handle complex customer issues and find effective solutions.

Experience : 0 - 1 Years

No. of Openings : 5

Education : Any Bachelor Degree

Role : Customer Relationship Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India