Customer Relationship Executive (female)

- respond promptly to customer inquiries via phone, email, and chat.

- provide accurate and comprehensive information about products and services

- assist customers in resolving issues and concerns.

- investigate and analyze customer issues, identifying root causes and providing appropriate solutions.

- maintain accurate records of customer interactions and transactions.

- document common issues and solutions to contribute to the knowledge base.

qualification and skills

education:

- bachelor's degree in business, management, or a related field is preferred.

skills:

- strong leadership and people management skills.

- ability to motivate and inspire a team to achieve performance goals.

- excellent verbal and written communication skills.

- ability to communicate effectively with team members and external stakeholders.

- strong analytical and problem-solving abilities.

- ability to handle complex customer issues and find effective solutions.

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  Graduate

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office