Customer Relationship Executive (female)

�� Respond promptly to customer inquiries via phone, email, and chat.

�� Provide accurate and comprehensive information about products and services

�� Assist customers in resolving issues and concerns.

�� Investigate and analyze customer issues, identifying root causes and providing appropriate solutions.

�� Maintain accurate records of customer interactions and transactions.

�� Document common issues and solutions to contribute to the knowledge base.

Qualification and skills

Education:

�� Bachelor's degree in business, management, or a related field is preferred.

Skills:

�� Strong leadership and people management skills.

�� Ability to motivate and inspire a team to achieve performance goals.

�� Excellent verbal and written communication skills.

�� Ability to communicate effectively with team members and external stakeholders.

�� Strong analytical and problem-solving abilities.

�� Ability to handle complex customer issues and find effective solutions.

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  Graduate

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office