Customer Relationship Executive (female)

highway delite

0 - 1 Years
5 Openings
0.9 - 1.3 Lac/Yr
Face-to-Face interview
Mysore

Key Skills

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Job Description

�� respond promptly to customer inquiries via phone, email, and chat.

�� provide accurate and comprehensive information about products and services

�� assist customers in resolving issues and concerns.

�� investigate and analyze customer issues, identifying root causes and providing appropriate solutions.

�� maintain accurate records of customer interactions and transactions.

�� document common issues and solutions to contribute to the knowledge base.

qualification and skills

education:

�� bachelor's degree in business, management, or a related field is preferred.

skills:

�� strong leadership and people management skills.

�� ability to motivate and inspire a team to achieve performance goals.

�� excellent verbal and written communication skills.

�� ability to communicate effectively with team members and external stakeholders.

�� strong analytical and problem-solving abilities.

�� ability to handle complex customer issues and find effective solutions.