Customer Care Executive

IMS Group

0 - 6 Years
10 Openings
0.8 - 2.8 Lac/Yr
Face-to-Face interview
Ahmedabad

Key Skills

Communication Fluent English Customer Care Executive

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Job Description

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Experience
0 - 6 Years
No. of Openings
10
Education
B.A, B.B.A, B.C.A, B.Com, B.E, B.Ed, B.Sc, Diploma, Advanced/Higher Diploma, Any Bachelor Degree
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About IMS Group

IMS Group operates as a fully functional, multinational corporation made up of a wide variety of businesses, spanning across a range of sectors and skillsets. IMS form solid relationships with some of the largest, most recognisable brands in the world, developing and nurturing ideas that are fit for a 21st century business landscape.