IMS Group

Makarba, Ahmedabad

Role and Responsibilities:1. Reviewing large number of resumes or curriculum vitae2. Sourcing through job fairs, job seminars and engaging in cold calling, referral recruiting, etc., to get the right candidate3. Screening the appropriate resumes, in accordance with the JD from the client for their professional and personal qualifications4. Conducting interviews (over the phone/ virtual) to determine the matching Skillsets/qualities before submitting them to the hiring manager or key interview panel5. Aid in coordinating interviews with higher management6. Working as per defined process and recruitment strategies of the organization/client/projectQualification: The minimum educational qualification is a bachelor's degree in any stream.Required Skills:Strong oral and written English communication skillsKey Points:1. Training of 13 weeks includes (5 weeks of Classroom Training & 8 Weeks of On-the-Job Training)2. Job Timings: 12:30- 10:00 PM and 1:30- 11:00 PM3. Working Days: 5 days a week (Monday to Friday)

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.

Roles and Responsibilities- Sourcing the candidate from various sources like job Portals, Database, references etc. Submit qualified candidates to open job requirements Foster long-term relationships with candidates Willing to work on tight deadlines. Perform pre-screening calls to analyse applicants abilities Job Qualifications-