Customer Care Executive

PRERANA MOTORS PVT LTD

We are an automobile dealership for Tata Motors Ltd., looking for talented Telemarketers to join our Motor Insurance Renewal team at central Bangalore.

You will be responsible for timely renewals of our customers policies by regular outbound calls, as well as emails and messaging.

The ideal candidate has strong customer handling skills, is persuasive and hard-working with good communication in English and local languages.

Entry level position, with freshers welcome and good scope for growth. Graduates of 22-26 yrs age only considered.

Necessary training provided at induction and at regular intervals.

Compensation as per industry standards with all statutory benefits of leave, ESI, PF, bonus etc.

Required skills:

Good communication skills for voice calls, emails and messaging

Fluency in English and Kannada compulsory

Hard working, professional and courteous

Fast learner with working knowledge of computers.

Job Description :

Send renewal notices and reminders by email and messaging

Make follow-up outbound calls to customers, explaining all features and benefits of the policy clearly

Understand queries, identify customer needs and provide solutions accordingly

Maintain all records on dedicated software and follow-up at regular intervals

Close successful leads by enabling payments and issuing policies

Any other related work as assigned by supervisor

Experience : 0 - 2 Years

No. of Openings : 2

Education : B.A, B.C.A, B.B.A, B.Com, B.Sc

Role : Customer Care Executive

Industry Type : Automobile / Auto Ancillaries

Gender : [ Male / Female ]

Job Country : India