PRERANA MOTORS PVT LTD

Bangalore, Karnataka

We are an automobile dealership for Tata Motors Ltd., looking for talented Telemarketers to join our Motor Insurance Renewal team at central Bangalore. You will be responsible for timely renewals of our customers policies by regular outbound calls, as well as emails and messaging.The ideal candidate has strong customer handling skills, is persuasive and hard-working with good communication in English and local languages.Entry level position, with freshers welcome and good scope for growth. Graduates of 22-26 yrs age only considered. Necessary training provided at induction and at regular intervals. Compensation as per industry standards with all statutory benefits of leave, ESI, PF, bonus etc.Required skills: Good communication skills for voice calls, emails and messaging Fluency in English and Kannada compulsory Hard working, professional and courteous Fast learner with working knowledge of computers.Job Description : Send renewal notices and reminders by email and messaging Make follow-up outbound calls to customers, explaining all features and benefits of the policy clearly Understand queries, identify customer needs and provide solutions accordingly Maintain all records on dedicated software and follow-up at regular intervals Close successful leads by enabling payments and issuing policies Any other related work as assigned by supervisor

Executive Customer ServiceReputed Automobile Dealership for Tata Motors Ltd., looking for talented youngsters to join their Motor Insurance team at Central Bangalore. You will be responsible for timely issuance of motor policies to new customers by co-ordinating with the sales team, answering customer queries and working on dedicated software.The ideal candidate is a quick learner, customer-centric, good communicator and computer skilled.Entry level position for B.Com, B.Sc Graduates of 22-26 yrs age, with minimum 1 year of experience in customer-facing roles preferable. Necessary training provided at induction and at regular intervals. Compensation as per industry standards with all statutory benefits of leave, ESI, PF, bonus etc.Required skills: Good communication skills, both verbal and written Team-player, quick-thinking and courteous Fast, adaptable learner with good working skills in MS Excel. Fluency in English and Kannada compulsoryJob Description : Understand customer queries and needs, explain policy features and benefits clearly, provide optimised solutions Maintain all records on dedicated software, stay up-to-date on changes Co-ordinate with sales team and close successful leads by issuing policies Maintain reports and other back-end work Any other related work as assigned by supervisor

Required skills: Good communication skills, both verbal and written Team-player, quick-thinking and courteous Fast, adaptable learner with good working skills in MS Excel. Fluency in English and Kannada compulsoryJob Description : Understand customer queries and needs, explain TATA vehicles features and Advantages. Achieve The Monthly Targets Collecting the Necessary Documents from Customers Vehicles Bookings & Payment Follow-up Vehicle Delivery as committed date and time. Maintain all records on dedicated software, stay up-to-date on changes Co-ordinate with Customers & sales team and close the leads successfully. Maintain reports Any other related work as assigned by supervisor