Wagzen

Old Madras Road, Bangalore

- Handling customer inquiries: Responding to customer questions and concerns in a timely and professional manner.- Complaint management: Addressing and resolving customer complaints effectively to ensure customer satisfaction.- Troubleshooting skills: Ability to identify and resolve issues related to products or services promptly.- Systems Applications And Products (SAP): Familiarity with SAP software for managing customer interactions and transactions.- Keeping records of customer interactions: Documenting all customer communication, transactions, and feedback for future reference.Required skills and expectations:1. 1-3 years of experience in customer service roles.2. Educational background in B.Com or relevant field.3. Strong communication skills for interacting with customers.4. Ability to handle customer complaints with patience and empathy.5. Proficiency in troubleshooting issues related to products or services.6. Familiarity with SAP software for managing customer interactions.7. Attention to detail for accurately documenting customer interactions and feedback.

We are seeking a skilled SSIS Developer with 4-7 years of experience to join our team in India. As an SSIS Developer, you will be responsible for designing, developing, and maintaining ETL processes using SQL Server Integration Services. You will work closely with the data team to ensure efficient data flow and accurate data processing. Key Responsibilities:- Designing and developing ETL processes using SSIS- Monitoring data quality and performance- Collaborating with data team to understand business requirements- Troubleshooting data-related issues- Optimizing and enhancing existing ETL processesRequired Skills and Expectations:- Minimum of 4 years of experience in SSIS development- Proficiency in SQL and database management- Strong analytical and problem-solving skills- Ability to work independently and in a team- Excellent communication and interpersonal skills- Knowledge of data warehousing concepts- I.T.I. in Computer Science or related fieldThe ideal candidate for this role is a detail-oriented individual with a strong background in SSIS development, who thrives in a fast-paced environment and can adapt to changing priorities.