Register customer complaints and ensure timely resolution with professional manners.
Doing feedback call & solving queries and issues.
Maintain and update customer databases using Excel and Google Sheets.
Maintain proper documentation for all interactions and activities with accuracy.
Key Requirements:
Minimum 1 year in a customer service or support role.
Proficiency in Microsoft Excel and Google Sheets.
Strong communication and attention to detail.
Ability to handle customer complaints professionally and empathetically.
Preferred: Experience in working with customers , Only female candidate (Female).
Experience
1 - 7 Years
No. of Openings
1
Education
Graduate (B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, BHM, B.Pharma, B.Sc)
Role
Customer Care Executive
Industry Type
Manufacturing / Production / Quality
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
First Floor, C-50, Mayapuri industrial area phase- 2, New Delhi, 110064