€¢ Register customer complaints and ensure timely resolution with professional manners.
€¢ Doing feedback call & solving queries and issues.
€¢ Maintain and update customer databases using Excel and Google Sheets.
€¢ Maintain proper documentation for all interactions and activities with accuracy.
Key Requirements:
€¢ Minimum 1 year in a customer service or support role.
€¢ Proficiency in Microsoft Excel and Google Sheets.
€¢ Strong communication and attention to detail.
€¢ Ability to handle customer complaints professionally and empathetically.
€¢ Preferred: Experience in working with customers , Only female candidate (Female).
Experience
1 - 7 Years
No. of Openings
1
Education
Graduate (B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, BHM, B.Pharma, B.Sc)
Role
Customer Care Executive
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
First Floor, C-50, Mayapuri industrial area phase- 2, New Delhi, 110064