Customer Care Agent

Vaishali Trader

Job Description

Understanding the products and services provided by the company.

Preparing company policies and procedures.

Developing training lessons with service delivery systems.

Managing a team of Customer Support Representatives.

Supporting the customer through an email ticketing system and phone calls.

Resolving customer complaints and queries.

Providing detailed information to customers.

Monitoring the performance of.

Experience : 0 - 2 Years

No. of Openings : 2

Education : Higher Secondary, Secondary School

Role : Customer Care Executive

Industry Type : Export - Import / Trading

Gender : Female

Job Country : India