Hiring For 12th Pass Freshers - Customer Care Executive

We are looking for a dedicated Customer Care Executive to join our team in Jaipur. This is a full-time position suitable for candidates with 0 to 3 years of experience, and a minimum educational qualification of 12th pass.

Key Responsibilities:

- Respond to Customer Inquiries: Address customer questions via phone, email, or chat, providing accurate information and resolving issues promptly.

- Handle Complaints: Manage customer complaints with empathy and professionalism, ensuring a quick resolution to enhance customer satisfaction.

- Update Customer Records: Maintain accurate and up-to-date customer information in the database, ensuring that records are properly documented.

- Assist in Product or Service Guidance: Help customers understand our products or services by providing helpful information and advice.

- Collaborate with Team Members: Work closely with colleagues to improve customer experience and ensure a consistent service level across the team.

Required Skills and Expectations:

The ideal candidate should have excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable attitude is essential for creating a positive customer experience. Basic computer skills are required to manage customer interactions and data. Candidates should be adaptable and willing to learn about our products and services. Flexibility in handling different tasks and the ability to work well in a team environment are also crucial for this role. We value punctuality and a strong work ethic, as you will be expected to be present in the office during work hours.

• Experience

  0 - 3 Years

• No. of Openings

  73

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, 10 Days of Accommodation for Outstation candidates. Relocation Bonus upto 10k. Ticket or travel Reimbursement upto 700