Hiring For Customer Care Executive

RecruitDaddy

0 - 1 Years
50 Openings
1.5 - 2.0 Lac/Yr
Face-to-Face interview
Bhopal

Key Skills

Customer Service Customer Care Communication Calling Inbound Customer Service

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Job Description

Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.

Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.

Analyzing and reporting customer data to devise new strategies or update the existing ones

Making appointments that fit into the schedule of the client and the customer.

Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.

Assisting them if they are facing a problem and troubleshooting it.

Ensuring the customer has a positive experience with the company.

Fostering a healthy relationship between the client and the customer.

Overseeing timely delivery and payment of sales orders.

Handling all Voice and Non-Voice Processes in BPOs & Call centers.

Experience
0 - 1 Years
No. of Openings
50
Education
Higher Secondary
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About RecruitDaddy

At RecruitDaddy, our story began with a simple yet powerful belief that every individual has the potential to make a difference and that the right opportunity can change lives. Established in 2023, RecruitDaddy has been on a mission to transform the recruitment landscape by connecting exceptional talent with organizations that share their values and vision. We are specialize in Placement Agency and HR Consulting.