🔹 job title: customer service executive (inbound – upstox / metropolis process)
🔹 company: mhlib
🔹 location: mumbai & thane (work from office)
🔹 industry: bpo / healthcare & financial support
💼 job overview:
we are urgently hiring for inbound customer service roles in metropolis (healthcare) and upstox (stockbroking ib process). these are pure customer service profiles – no sales, no targets, no pressure.
whether you're a fresher or experienced, this is your opportunity to join a stable, growth-oriented organization with easy selection and immediate joining.
📝 key responsibilities:
handle inbound calls for either metropolis lab services or upstox ib-related customer queries
assist customers with inquiries, bookings, or support requests
deliver accurate information and professional assistance
ensure a high level of customer satisfaction and empathy
🎯 requirements:
minimum qualification: hsc (12th pass)
experience:
freshers: welcome to apply
experienced: preferred in customer service
language: good english communication skills (mandatory)
gender: open to all
age limit: 18 to 35 years
work location:
metropolis process: mumbai office
upstox process: thane highstreet office
⏰ shift timings:
metropolis process:
rotational day shifts between 7:00 am – 11:00 pm
no night shifts post 11 pm
6 days working | 1 rotational weekly off
upstox ib process:
fixed shift: 8:00 am – 5:00 pm
6 days working | 1 weekly off
💰 salary:
upstox process:
freshers: ₹18,836 ctc | ₹16,258 in hand
metropolis process:
freshers: ₹16,000 in hand
experienced: ₹17,000 in hand
✅ perks & benefits:
only 1 operations round of interview – fast and simple
immediate joining opportunity
no sales / no targets / no pressure
supportive team & professional work environment
📍 how to apply:
walk-in or contact our hr team immediately.
limited positions available – apply now to secure your spot!