Urgent Requirement For Customer Care Executive

As a Customer Support Executive at Fuaark Company, you will be responsible for providing exceptional customer service to our clients via email and WhatsApp channels. You will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and analyzing customer requirements.

Responsibilities:

Handling Customer Queries over Whatsapp and emails

Ownership of Customer Issues and Resolving Them on a Priority

Take full ownership of customer issues and follow through to resolution, ensuring timely and effective solutions.

Ensuring Customer Satisfaction

Requirements:

Excellent verbal and written communication skills in English.

Proven experience in a customer service role.

Strong problem-solving skills and attention to detail.

Proficiency in using email and messaging platforms for customer communication.

Customer-centric mindset with a passion for delivering exceptional service.

• Experience

  1 - 2 Years

• No. of Openings

  2

• Education

  Graduate (B.A, B.B.A, B.C.A, B.Com, B.Tech/B.E, B.Ed, B.Sc)

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  G1117-1118, GATE NO.3, LAXMI PARK, G.I.D.C, Sachin, Surat, Surat,