Customer Care Executive

Axzora Group

Serving as the first point of contact for customers seeking advice or assistance from a company or organisation

Answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes

Giving customers information about products and services, making product recommendations or suggestions, and taking orders

Processing returns and issuing credits for disputed invoices

Meeting and exceeding productivity and quality standards as set by department management

Experience : 0 - 2 Years

No. of Openings : 25

Education : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Any Bachelor Degree

Role : Customer Care Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India