Axzora Group

Hitech City, Hyderabad

Serving as the first point of contact for customers seeking advice or assistance from a company or organisationAnswering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processesGiving customers information about products and services, making product recommendations or suggestions, and taking ordersProcessing returns and issuing credits for disputed invoicesMeeting and exceeding productivity and quality standards as set by department management