Customer Care Executive Voice Process

job description

customer care executive (hindi / english / marathi process)

company: taurus bpo services india llp

location: delta 1, 5th floor, giga space, viman nagar, pune, maharashtra –

department: insurance process – voice support

contact person: hr – akid (mention as reference during walk-in)

about taurus bpo:

taurus bpo services india llp is a rapidly growing business process outsourcing firm that specializes in insurance process management. we are committed to delivering exceptional customer service experiences through professional communication, empathy, and efficiency.

position overview:

we are hiring energetic and customer-focused customer care executives for our insurance voice process. the role involves interacting with customers via calls, resolving their queries, and ensuring a seamless service experience.

key responsibilities:

handle inbound and outbound calls related to insurance products and services.

assist customers with policy information, renewals, payments, and claims.

update and manage customer records accurately in the internal systems.

provide professional and polite communication to ensure high customer satisfaction.

meet daily and monthly targets for quality, productivity, and call handling.

coordinate with internal departments to resolve customer issues promptly.

eligibility criteria:

education: hsc / undergraduate / graduate (any stream)

experience: fresher to 6 months (bpo or customer service preferred)

languages required: english, hindi, marathi

shift timing: day shift (office-based, full-time)

skills required:

excellent verbal communication skills in english, hindi, and marathi

good listening ability and patience to handle customer queries

basic computer knowledge and typing skills

positive attitude and willingness to learn

salary & benefits:

salary range: ₹12,000 – ₹17,000 per month

fixed salary + attractive incentives (up to ₹45,000/month based on performance)

growth opportunities in the insurance process domain

friendly and supportive work culture

walk-in interview details:

📍 venue: taurus bpo services india llp, delta 1, 5th floor, giga space, viman nagar, pune, maharashtra –

📞 contact person: hr – akid

🗓️ note: walk-in directly and mention “hr akid” as a reference during the interview.

skills & requirements

required skills

excellent verbal communication skills in english, hindi, and marathi

good listening ability and patience to handle customer queries

basic computer knowledge and typing skills

preferred skills

positive attitude and willingness to learn

experience

0 - 1 years

education

graduation (10 + 2 + 3)

age range

18 - 34 years

languages required

english, hindi, marathi

• Experience

  0 - 1 Years

• No. of Openings

  15

• Education

  Graduate

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Taurus BPO Services India LLP, Delta 1, 5th Floor, Giga Space, Viman Nagar, Pune, Maharashtra 411014