The Customer Care Coordinator is responsible for providing exceptional customer support and service to clients. This role involves handling and resolving customer inquiries, complaints, and feedback in a timely and professional manner. The Customer Care Coordinator must also maintain accurate records of customer interactions, transactions, and feedback to ensure customer satisfaction.
Key responsibilities for this role include:
- Responding to customer inquiries via phone, email, or chat in a timely manner
- Resolving customer complaints and issues efficiently and effectively
- Providing technical support and troubleshooting
Experience
0 - 6 Years
No. of Openings
15
Education
12th Pass
Role
Customer Care Coordinator
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
B-6, Dwarka Mor, Near Metro Pillar No. 766 And Yes Bank, New Delhi, 110059