Infusion Business Intelligence Private Limited

Delhi

The Customer Care Coordinator is responsible for providing exceptional customer support and service to clients. This role involves handling and resolving customer inquiries, complaints, and feedback in a timely and professional manner. The Customer Care Coordinator must also maintain accurate records of customer interactions, transactions, and feedback to ensure customer satisfaction.Key responsibilities for this role include:- Responding to customer inquiries via phone, email, or chat in a timely manner- Resolving customer complaints and issues efficiently and effectively- Providing technical support and troubleshooting