Opening For Customer Care Associate

👉🏼Key Responsibilities:

œ”️Respond to Inquiries: Address customer queries through phone, email, or chat with accurate information.

œ”️Resolve Issues: Troubleshoot and resolve customer complaints, escalating complex cases as needed.

œ”️Maintain Records: Update and manage customer information in the CRM system.

œ”️Collaborate with Teams: Work with internal departments to resolve complex issues and ensure smooth processes.

œ”️Ensure Satisfaction: Follow up to ensure customer satisfaction and meet performance metrics.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  Graduate (B.A, B.B.A, B.C.A, B.Com, B.Sc)

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Chinar Incube Business Center, MSD (I) Pvt. Ltd, Narmadapuram Rd, Chinar Fortune City, Bhopal, Madhy