CRM Executive

The Hansel Trading Co.

0 - 4 Years
2 Openings
1.8 - 2.0 Lac/Yr
Face-to-Face interview
Indore

Key Skills

Sales Customer Relationship Microsoft Office

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Job Description

Job Brief

We are currently looking to hire a CRM Manager to join our company and implement improvements to the CRM processes, propose methods to acquire & retain customers. As a ‘Customer Relationship Manager’ you will constantly identify opportunities to grow the customer base and build positive relationships with new clients.

Job Description:

• Maintaining relationships & to coordinate with existing and new clients.

• Generating reports for Upper level managers.

• Maintaining a database of customers for follow up.

• Taking customer complaints to upper management when necessary.

• Helps in developing new products, services and promotions based on customer preferences.

• Meeting with managers in the organization to plan strategically.

• Understanding key customer individual needs and addressing them.

• Suggesting new methods to address customers’ needs.

• Communicate with clients to identify their requirements and make appropriate adjustments necessary for meeting client needs.

Experience
0 - 4 Years
No. of Openings
2
Education
B.B.A, B.Com, M.B.A/PGDM, M.Com
Role
CRM Executive
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About The Hansel Trading Co.

The Hansel Trading Co. was incorporated with objective of distributing high quality Papers and Boards products. Our primary markets that we service is in the Central part of India i.e. Madhya Pradesh. We have an established large customer based in Indore, the industrial and commercial capital of M.P. Our motto is to provide value to our customers and establishing long term relationships with our suppliers. We have always tried to provide qualitative service to all our customers and thereby creating commendable position in the market place and created a niche by promoting products along with the customers, the end user way and offering Value for Money to them. Our efforts are translated into long-term saving for our customers.