Customer relationship management: Develop and maintain long-lasting relationships with customers, act as a point of contact for inquiries and complaints, and ensure customer satisfaction.
Strategy and planning: Create and implement customer retention programs, develop strategies to address customer needs, and collaborate with other departments to align on customer experience goals.
Data analysis and reporting: Analyze customer data to identify trends, segment customers, and provide insights to leadership.
CRM system administration: Manage the CRM system, ensure data accuracy and integrity, and provide training to users.
Sales and growth: Identify opportunities for upselling and cross-selling, and help the sales team meet revenue goals.
Experience
0 - 1 Years
No. of Openings
1
Education
12th Pass
Role
CRM Consultant
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Little Fingers India Pvt Ltd 3M-213, Govind Narayani Tower, East of NGEF Layout, Kasturi Nagar,