as a community manager, you will lead a team of internal designers and the design partner community (working
out of your showroom)
• be in charge of making every designer successful, and ensure every client gets the best experience
• this role thrives on sales & revenue targets - you will lead the teamʼs effort to achieve the sales target
design partner conversion- you are the co-owner of this metric along with sales manager of the showroom.
○ you will lead/coach/mentor your unit of dps
enabling this community to perform, grow and flourish directly indicates the effort you have built-in. any
improvements with this team will be attributed to your achievement
○
•
design output nps / net promoter score - this score indicates our promise to the customer. you will be responsible for ensuring
that our nps score is constantly 9/10 (on a 10-point scale)
○
predictability in the collection target of the unit - you will be responsible for the number and the projects which
are pushed into production. since this is linked to our collections, there is a bonus on the community manager to
help us reach our target numbers
○
•
as one of the design leaders of your showroom, you will need to ensure undiluted customer experience across the
different stages of the project/customer interface
•
you will work with the central design team to bring in insights from the client / designer meetings and suggest process
improvements/product improvements
•
• you will coordinate with different teams for ensuring customer deliverables are effectively communicated and met
people / team management
hire and developing a great talent is an integral part of this role. this leadership role will include constantly
coaching/mentoring internal team, reiterating values across the team
○
•
expertise and qualifications
minimum - 3-year diploma in interior designing / architecture from a reputed institution
• minimum 5 years of experience in the interior design field
• exposure to have built
Experience
5 - 11 Years
No. of Openings
50
Education
B.Arch, Diploma, Advanced/Higher Diploma, Professional Degree
Role
Community manager
Industry Type
Architecture / Interior Designing
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office