Community Manager

As a Community Manager, you will lead a team of internal designers and the design partner community (working

out of your showroom)

• Be in charge of making every designer successful, and ensure every client gets the best experience

• This role thrives on sales & revenue targets - you will lead the teamʼs effort to achieve the sales target

Design Partner Conversion- You are the co-owner of this metric along with Sales Manager of the showroom.

â—‹ You will lead/coach/mentor your unit of DPs

Enabling this community to perform, grow and flourish directly indicates the effort you have built-in. Any

improvements with this team will be attributed to your achievement

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Design Output NPS / Net Promoter Score - This score indicates our promise to the customer. You will be responsible for ensuring

that our NPS score is constantly 9/10 (on a 10-point scale)

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Predictability in the collection target of the unit - you will be responsible for the number and the projects which

are pushed into production. Since this is linked to our collections, there is a bonus on the Community Manager to

help us reach our target numbers

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As one of the design leaders of your showroom, you will need to ensure undiluted customer experience across the

different stages of the project/customer interface

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You will work with the central design team to bring in insights from the client / designer meetings and suggest process

improvements/product improvements

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• You will coordinate with different teams for ensuring customer deliverables are effectively communicated and met

People / Team Management

Hire and developing a great talent is an integral part of this role. This leadership role will include constantly

coaching/mentoring internal team, reiterating values across the team

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EXPERTISE AND QUALIFICATIONS

Minimum - 3-year Diploma in Interior Designing / Architecture from a reputed Institution

• Minimum 5 years of experience in the Interior design field

• Exposure to have built

• Experience

  5 - 11 Years

• No. of Openings

  50

• Education

  Graduate (B.Arch, Certificate/Diploma/Others)

• Role

  Community manager

• Industry Type

  Architecture / Interior Designing

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office