customer communication: answering calls, sending payment reminders, and communicating with customers to verify account status
debt collection: negotiating payment terms, creating repayment plans, and starting legal action when necessary
record keeping: maintaining accurate records of payment plans and other relevant information
policy adherence: ensuring that the company's policies are in line with state and federal regulations
conflict resolution: finding peaceful solutions to issues between the business and the client
training and mentoring: training and mentoring staff members in the collections department
collaboration: coordinating with sales, accounting, and legal departments
research: researching accounts based on company records
reporting: preparing monthly feedback reports on payment collections
Experience
0 - 1 Years
No. of Openings
1
Education
B.A, B.Com, Diploma, Any Bachelor Degree
Role
Collection Executive
Industry Type
Banking / Financial Services / Stock Broking
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
C block sec 63 noida 201301