Collection Agent Fresher

Mayaa Financial Services

0 - 2 Years
10 Openings
Not Disclosed
Posted 2 days ago
Face-to-Face interview
Coimbatore - Tiruppur - Erode - Madurai - Tiruchirappalli/Trichy

Key Skills

Credit Collection Collections Recovery Convincing Power

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Job Description

Debt Recovery/Collection Executive

1. Visit customers with outstanding debts at their homes or businesses to negotiate payment arrangements.

2. Build rapport with customers, understand their financial situations, and provide solutions.

3. Handle customer objections, concerns, and complaints in a professional manner.

4. Meet or exceed monthly collection targets and revenue goals.

Communication and Negotiation:

1. Communicate effectively with customers, internal stakeholders, and external partners.

2. Negotiate payment plans, settlements, or other arrangements to resolve outstanding debts.

3. Ensure compliance with company policies, procedures, and regulatory requirement