Telephonic For Client Support Executive Jobs (Freshers)

As a Client Support Executive, you will be responsible for providing remote assistance to clients, addressing their inquiries, and resolving issues efficiently. You will communicate with customers via phone, email, or chat to ensure their satisfaction with our services.

Key Responsibilities:

1. Respond to client inquiries promptly: You will be expected to answer client queries professionally and promptly, providing accurate information and assistance.

2. Resolve client issues: You will work towards resolving client issues effectively, ensuring customer satisfaction and loyalty.

3. Provide product and service information: You will educate clients about our products and services, helping them make informed decisions.

4. Maintain client records: You will be responsible for updating and maintaining accurate client records to track interactions and resolutions.

5. Collaborate with team members: You will work closely with team members to ensure seamless client support and service delivery.

Required Skills and Expectations:

1. Excellent communication skills: You should possess strong written and verbal communication skills to effectively interact with clients.

2. Customer-centric approach: You should be customer-focused, empathetic, and committed to delivering exceptional client support.

3. Problem-solving abilities: You should have strong problem-solving skills to address client issues and find efficient solutions.

4. Ability to work independently: You should be self-motivated and capable of managing your tasks effectively while working remotely.

5. Basic computer skills: You should have a basic understanding of computer operations and be comfortable using digital communication tools.

• Experience

  0 - 2 Years

• No. of Openings

  999

• Education

  12th Pass

• Role

  Client Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home