Client Relationship Manager

A. Paul Software Systems Pvt Ltd.

JOB PROFILE: CRM (Client Relationship Manager)

JOB LOCATION: OKHLA (Delhi)

REQUIRED EXPEREINCE: 1 to 4 (YEARS)

JOB RESPONSIBILITIES-

Assist customers in all their queries and complaint

Ensure good customer retention by providing excellent and professional services.

Coordinate within the sales team by managing schedules, filing important documents and communicating relevant information.

Ensure the adequacy of sales-related equipment or material

Regular Updation on ERP

Handle the processing of all orders with accuracy and timeliness

Payment Follow up and regular Updation

Assist in the preparation and organizing of promotional material or events

Coordinate, prepare and launch new products for the assigned market(s) with the cooperation of the respective sales department in the respective regions

Ensure the confidentiality of the customer list, mailing lists and other sensitive company information.

Coordinate with administration, commercial and factory departments to ensure timely orders, and smooth function of action in the system.

Responding to complaints from customers

Ability to work efficiently and effectively under pressure with simultaneous deadlines.

Should have done extensive filing work, creating reports, follow up with sales team, Team deployment reports, team field collecting field visit reports, be a single point of contact for customers

Tendering & Bidding.

Experience : 1 - 4 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Client Relationship Manager

Industry Type : Manufacturing / Production / Quality

Gender : Female

Job Country : India