B.B.A Freshers For Client Relationship Manager

TECHFOURFUTURE

job description

client relationship management:building and maintaining strong relationships with clients or customers understanding their needs and requirements

customer service:providing excellent customer service and addressing customer inquiries or concerns resolving issues and ensuring customer satisfaction

sales and cross-selling:identifying opportunities to cross-sell or upsell products or services to existing clients achieving sales targets and contributing to revenue growth

communication:effectively communicating with clients through various channels, including in-person meetings, phone calls, and emails

product knowledge:staying updated on the company's products or services educating clients on new offerings and benefits

documentation:maintaining accurate and up-to-date records of client interactions managing necessary paperwork and documentation related to client accounts

market research:keeping abreast of industry trends and market conditions providing insights and feedback to the organization based on client interactions

risk management:assessing and managing risks associated with client relationships ensuring compliance with relevant regulations and policies

collaboration:collaborating with other departments such as sales, marketing, and operations to meet client needs effectively

reports and analysis:generating reports on client satisfaction, sales performance, and other relevant metrics analyzing data to identify areas for improvement and growth

• Experience

  0 - 2 Years

• No. of Openings

  3

• Education

  B.B.A

• Role

  Client Relationship Manager

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Other

• Work Location Type

  Work from Office