B.B.A Freshers For Client Relationship Manager

Job description

Client Relationship Management:Building and maintaining strong relationships with clients or customers Understanding their needs and requirements

Customer Service:Providing excellent customer service and addressing customer inquiries or concerns Resolving issues and ensuring customer satisfaction

Sales and Cross-selling:Identifying opportunities to cross-sell or upsell products or services to existing clients Achieving sales targets and contributing to revenue growth

Communication:Effectively communicating with clients through various channels, including in-person meetings, phone calls, and emails

Product Knowledge:Staying updated on the company's products or services Educating clients on new offerings and benefits

Documentation:Maintaining accurate and up-to-date records of client interactions Managing necessary paperwork and documentation related to client accounts

Market Research:Keeping abreast of industry trends and market conditions Providing insights and feedback to the organization based on client interactions

Risk Management:Assessing and managing risks associated with client relationships Ensuring compliance with relevant regulations and policies

Collaboration:Collaborating with other departments such as sales, marketing, and operations to meet client needs effectively

Reports and Analysis:Generating reports on client satisfaction, sales performance, and other relevant metrics Analyzing data to identify areas for improvement and growth

• Experience

  0 - 2 Years

• No. of Openings

  3

• Education

  Graduate (B.B.A)

• Role

  Client Relationship Manager

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Other

• Work Location Type

  Work from Office