Client Relationship Executive - Bhubaneswar (Female Candidates Preferred)

We are looking for a motivated and skilled Client Relationship Executive to join our team in Bhubaneswar. This full-time position is open to female candidates with 0 to 3 years of experience.

Key Responsibilities:

- Build and Maintain Client Relationships: Establish strong relationships with clients to understand their needs and ensure satisfaction with our services.

- Manage Client Communication: Serve as the primary point of contact for clients, addressing inquiries and concerns promptly and professionally.

- Conduct Regular Follow-Ups: Regularly check in with clients to assess their satisfaction and identify opportunities for upselling or additional support.

- Assist in Client Onboarding: Participate in the onboarding process for new clients, ensuring they have a smooth transition and full understanding of services offered.

- Collect Feedback: Gather client feedback on services provided to help improve our offerings and enhance overall client experience.

Required Skills and Expectations:

- Strong communication skills are essential, both in writing and verbally, to articulate ideas clearly and effectively.

- Excellent interpersonal skills to build rapport with clients and work collaboratively within a team.

- A proactive approach to problem-solving, with a keen attention to detail to handle various client concerns.

- Basic knowledge of customer relationship management software or eagerness to learn new tools.

- A positive attitude, enthusiasm for client service, and a willingness to learn and grow within the role.

• Experience

  0 - 3 Years

• No. of Openings

  10

• Education

  Graduate

• Role

  Client Relationship Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Bhubaneswar