client/member support: assist existing members with their inquiries, issues, and concerns in a professional and timely manner. this includes responding to phone calls, emails, and other forms of communication.
client relationship / membership growth: proactively reach out to potential members through various channels, including cold calling, email campaigns, and networking events, to promote the benefits of joining our association.
relationship building: cultivate strong relationships with existing members, understanding their needs and providing personalized assistance to enhance their membership experience.
events and initiatives: collaborate with the team to organize and coordinate events, workshops, and seminars to educate members and attract new individuals and organizations to join our association.
data management: maintain accurate member records, update the association's database, and generate reports on membership statistics, growth, and engagement.
marketing assistance: assist in the development and execution of marketing campaigns, including drafting promotional materials, social media posts, and newsletters to support membership recruitment efforts.
administrative tasks: provide general administrative support, including scheduling meetings, preparing agendas, and maintaining relevant documents.