Hiring Chit Funds Manager

We are seeking an experienced and result-oriented Chit Fund Manager to oversee the day-to-day operations of chit fund schemes, manage customer relationships, ensure regulatory compliance, and drive business growth. The ideal candidate should have strong financial knowledge, leadership skills, and experience in managing chit fund operations, collections, and customer service.

Key Responsibilities

Chit Fund Operations

Manage the complete lifecycle of chit fund schemes from enrollment to closure.

Conduct and supervise chit auctions in accordance with company policies and legal regulations.

Ensure timely collection of monthly subscriptions from members.

Monitor fund utilization and ensure smooth scheme operations.

Customer Relationship Management

Build and maintain strong relationships with existing and prospective customers.

Explain chit fund schemes, benefits, and terms to customers.

Resolve customer queries, complaints, and payment-related issues.

Ensure high levels of customer satisfaction and retention.

Business Development

Acquire new customers and expand the chit fund member base.

Develop marketing strategies to promote chit fund schemes.

Achieve monthly and annual business targets.

Identify opportunities for cross-selling financial products and services.

Collections & Financial Management

Monitor subscription collections and outstanding payments.

Follow up with defaulting members and ensure timely recovery.

Coordinate with the Accounts department for financial reconciliation.

Prepare financial reports related to collections and scheme performance.

Compliance & Documentation

Ensure compliance with the Chit Funds Act, company policies, and regulatory guidelines.

Verify KYC documents and maintain accurate customer records.

Maintain auction records, agreements, receipts, and payment documentation.

Support internal and external audits.

Team Management

Supervise field executives, collection staff, and customer service teams.

Assign daily tasks and monitor employee performance.

Train and mentor team members on operational procedures and customer service.

Conduct regular team meetings and performance reviews.

Reporting

Prepare daily, weekly, and monthly operational and financial reports.

Track key performance metrics and present reports to senior management.

Analyze business performance and recommend process improvements.

Required Qualifications

Bachelor's degree in Commerce (), Business Administration (BBA), Finance, Accounting, Economics, or a related field.

3-7 years of experience in chit funds, banking, NBFCs, finance, or financial services.

Previous experience in team management is preferred.

Required Skills

Chit Fund Operations

Customer Relationship Management

Financial Management

Collections & Recovery

Business Development

Team Leadership

KYC & Documentation

Microsoft Office (Excel, Word, PowerPoint)

Communication Skills

Negotiation Skills

Problem-Solving

Time Management

Preferred Skills

Knowledge of the Chit Funds Act and related regulations.

Experience with chit fund or financial ERP software.

Strong analytical and reporting skills.

Sales and marketing experience in financial products.

• Experience

  1 - 2 Years

• No. of Openings

  3

• Education

  Graduate

• Role

  Chit Funds Manager

• Industry Type

  Other

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  D. NO. - 213/5, OPPOSITE ANS DHIVYAM, OMALUR MAIN ROAD, NARASOTHIPATTI, SALEM