Chief General Manager - Workshop

job description

company overview

bhatia and company, (a unit of bhatia corporation pvt ltd), dealer of maruti suzuki is a leading organization in kota, is dedicated to providing motor services that exceed customer expectations.

job overview

as a chief general manager (workshop) at bhatia & company, you will be responsible for managing the overall customer vehicle service experience and satisfaction. this role requires strong leadership skills, excellent communication abilities, and a customer-centric mindset. the job is based in kota, rajasthan and is a full-time position. the ideal candidate should have 4 to 6 years of experience in similar profile under workshop service management domain.

salary : not a constrain for the deserving candidate. remuneration will include accommodation and vehicle facility.

qualifications and skills

- /. in automobile, mechanical, diploma in mechanical.

- responsible for the process, facilities and personnel involved in vehicle maintenance activities.

- generate revenue and achieve targets as given by management.

- handling customers and ensuring their satisfaction to the maximum level.

- minimizing the repeat complaints and revisits.

- check the thoroughness and availability of technical information.

- distribute and enforce technical information through audits.

- managing the team's motivation level and developing their required skill set through training plan.

- ensuring that work is carried out as per time schedule to avoid time deviation.

- assess equipment and tools are in good working condition and ensure the workshop cleanliness and law & order.

- analyze the execution of workshop resources to individuate strong and weak points.

- enforce control and completion of orders and repair/maintenance operations.

• Experience

  5 - 10 Years

• No. of Openings

  1

• Education

  Graduate (B.Tech/B.E)

• Role

  Chief Manager

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  23-24- B, Small Scale Industrial Estate, Kota, Rajasthan - 324007