We are looking for a dedicated Air Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for someone who is eager to start a career in the travel industry and is passionate about providing excellent customer service.
Key Responsibilities:
1. Ticket Booking: Manage flight bookings for customers by utilizing various airline reservation systems to ensure accurate and timely ticket issuance.
2. Customer Support: Assist customers with inquiries related to flight schedules, prices, and travel regulations while providing information on travel policies and procedures.
3. Problem Resolution: Handle customer complaints and issues related to ticketing, making necessary adjustments and offering solutions to ensure customer satisfaction.
4. Documentation: Ensure all ticketing and travel documentation is accurate and complete, maintaining high levels of organizational skills.
5. Collaboration: Work closely with teammates and other departments to streamline the ticketing process and improve customer experience.
Required Skills and Expectations:
Candidates should have a minimum educational qualification of 10th pass. While prior experience is not mandatory, a strong desire to learn about the travel industry is essential. Good communication skills, both verbal and written, are required, along with a friendly demeanor for customer interactions. Candidates must be detail-oriented, able to work well under pressure, and possess basic computer skills to handle reservation systems. A proactive approach to problem-solving and a commitment to delivering high-quality service are also expected in this role.
Experience
0 - 1 Years
No. of Openings
77
Education
10th Pass
Role
Check In Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Min Age
18 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab
Face Interview Location
kolkata